Shipping policy
Shipping Policy
At Signature, we are committed to delivering your order safely, efficiently, and on time.
Every product is carefully packed to ensure it reaches you in perfect condition because we believe your shopping experience should feel premium from checkout to delivery.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During high-demand periods, product launches, or sale events, processing times may be slightly extended.
Once your order has been dispatched, you will receive a shipping confirmation email along with tracking details.
Domestic Shipping
We currently ship across India through trusted courier partners.
Estimated Delivery Timelines
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 4–8 Business Days
- Remote Areas: 5–10 Business Days
Delivery timelines are estimates and may vary depending on location, courier operations, weather conditions, or unforeseen circumstances.
International Shipping
Signature may offer international shipping to selected countries.
Please note:
- International delivery timelines vary by destination.
- Customers are responsible for any customs duties, taxes, or import charges imposed by their country.
- Signature is not responsible for customs delays once the shipment reaches the destination country.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout before payment confirmation.
We may occasionally offer:
- Free shipping promotions
- Limited-time delivery offers
- Seasonal shipping discounts
Order Tracking
Once your order is shipped, tracking information will be shared via email or SMS.
If you experience any issues tracking your shipment, please contact our support team at:
Delayed or Lost Shipments
While we strive to ensure timely delivery, Signature shall not be held liable for delays caused by:
- Courier disruptions
- Weather conditions
- Customs clearance
- Incorrect shipping details provided by the customer
- Natural events or unforeseen operational issues
If your package appears lost or significantly delayed, please contact us and our team will assist you promptly.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact details during checkout.
Signature is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.
Damaged Packages
If your package arrives damaged:
- Please take clear photos of the package and product immediately.
- Contact us within 48 hours of delivery.
- Email the details to support@signatureoutfits.com
Our support team will review the issue and provide an appropriate resolution.